Shipping Policy

At AANCHÉ, every order is carefully handcrafted, inspected, and packed before dispatch.

1. Order Processing

Orders are processed within 2–3 business days after successful payment.

This processing period includes product preparation, quality checks, secure packaging, and handover to our shipping partner.

If a product requires a different processing time, it will be mentioned on the product page.

2. Shipping & Delivery

Once dispatched, delivery typically takes 5–7 business days, depending on the destination.

The total estimated timeline from placing an order to delivery is 7–10 business days.

Tracking details will be shared via the email address or mobile number provided during checkout once your order has been dispatched.

3. Delivery Estimates

Delivery timelines are estimates and may vary due to:

Delivery location and distance

Courier service availability

Public holidays

Weather conditions

Transportation or operational disruptions

Other circumstances beyond our reasonable control

Any delivery timeline shown at checkout is an estimate unless expressly stated as guaranteed.

4. Delivery Address

Customers are responsible for providing an accurate:

Full name

Delivery address

Email address

PIN code

Mobile number

Incorrect or incomplete information may result in delivery delays or additional shipping charges for re-delivery.

5. Delivery Delays

If your order is delayed beyond the estimated delivery period, please contact us at hello@aanche.in.

We will reasonably assist in coordinating with the logistics provider. Nothing in this Policy limits any rights available under applicable consumer law.

6. Damaged Shipment

If the outer package appears damaged upon delivery, please photograph it before opening, where reasonably possible.

If the product is damaged, defective, or incorrect, please contact us under our Cancellation, Returns & Refund Policy.

7. Failed Delivery / Return to Sender

If a shipment is returned to AANCHÉ due to an incorrect address, repeated failed delivery attempts, or other circumstances attributable to the customer, we may contact you to arrange re-dispatch.

Any additional shipping charges will be communicated before the order is shipped again.

8. Contact

Email: hello@aanche.in

Phone / WhatsApp: +91 87997 02962